Common order questons answered

Orders and Shipping

We ship all orders within 24 hours, and the courier usually takes 1-3 days to deliver the order to you within the UK. International deliveries can take a few days extra.

You can either register during checkout, or register on the my-account page.

Please contact us as soon as possible, we can change the shipping address as long as the order has not yet been sent.

You will recieve an email with tracking info when your order is sent. Please contact us if you didn’t receive the tracking info.

We mainly operate within the UK mainland, but can ship to most countries on request. Contact us for shipping quotes.

If you need to swap an item

Returns and Exchanges

You may return you order within 14 days of receipt of the goods unused and still in the original packaging.
Once we receive the item(s), we will inspect and process the goods within 7 working days. Please allow a further 7 working days for your refund to be credited, subject to goods being returned in a satisfactory condition.

Please contact us as soon as possible, and we will sort it out for you.

Please contact us as soon as possible, and we will sort it out for you.

Please contact us on email, chat, or social media.

Please contact us as soon as possible, as long as the item has not yet left our facilities we will be able to change the shipping address. 

Yes, of course, what we can do depends on wether the order has left our facilities or not yet. Please contact us as soon as possible, and we will sort it out with you.

Get in touch with us

We would love to hear from you, and you can easily reach us on chat, or email. We will get back to you within a few hours.

or use the contact form below

Free UK shipping

On all orders above £60

Easy 14 days returns

14 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa